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Navigating Insurance for Virtual Therapy

Understanding how insurance works for virtual mental health care can feel overwhelming—but we’re here to help. This page breaks down what you need to know about coverage, benefits checks, and using your plan for weight-inclusive therapy.

Confused by Insurance?

We know that insurance can be confusing, but it doesn't have to be.  Which is why we have created a guide to help answer questions and help you better understand how to use insurance to cover services.

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What to Expect in Therapy Costs

Get a clearer picture of what therapy might cost by exploring some of our statistics below on costs at Libra Virtual Care.  Most clients are in-network, and have a minimal or no co-payment.

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0

Insurance Denials

To Date, no client has been denied coverage due to the session occurring virtually versus in-office.

$19.37

Session Cost 

On average, our clients using insurance pay less than $20 per session, and many have no co-payment.

$466.60

Yearly Cost

Most clients were able to cover the total yearly cost through other benefits like an HSA or FSA.

96%

In-Network

Last year, we were in-network with 96 percent of clients seen, and we strive to make it easy to pay.

Simple, Stress-Free Billing

For those with co-insurance or co-payments, we make payments easy with features like automatic billing, clear invoices, support with insurance claims, and auto-pay. Our goal is to keep billing transparent and hassle-free, so you can focus on your care—not paperwork.

Automatic Statements

Receive clear, automatic billing statements directly to your inbox—no need to track things manually or wait for paperwork. We provide superbills for anyone needing to receive reimbursement for out-of-network benefits or an HSA.

Secure Payment Processing

The client portal is paired with Stripe to bring you a safe and reliable payment processing.  Clients can upload any debit, credit, HSA, or FSA card.

Insurance Claim Support

We take care of submitting claims to your insurance provider, making it easier for you to use your benefits without added stress or paperwork. In the event of a denial, we work with you to discuss options.

Auto-Pay

The client portal features auto-payment functionality to allow you to set co-payments or co-insurance to automatically draft at each session - giving you one less thing to worry about.

Inclusive Care Starts Here

Finding a provider who truly sees you—without assumptions or judgment—shouldn’t be rare. You deserve care that feels safe and supportive. Schedule your free consult today.

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